frequently asked questions
Have some questions? Read our FAQs to get some answers!
product questions
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How are your soaps made?
Our soap bars are made using an ancient method of saponification,
blending alkali with oils, a method from 4000 years ago.
How long does one bar of soap last (in storage, in use)?
A bar of soap lasts a year in cool storage. Based on daily usage, it lasts approximately a month to 6 weeks.
Does your soap bars expire?
Preservative-free handmade soaps are suitable for use within a year from the production date.
What ingredients are in your soap?
Virgin oils, essential oils, natural ingredients to give it unique
characteristics, and lye (no soap can be made without lye). However, during the saponification process, the lye becomes harmless to the skin.
Sensitive skin
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Can I use your soap if I have eczema?
Yes, these soaps are great for people suffering from eczema. These soaps have been tried and tested to benefit the user and are a great alternative to commercial soap. Our soap will reduce the inflamma character and ‘angry-ness’ of the skin and restore the suppleness of youthful skin.
Can all bars be used on sensitive and allergy-prone skin?
Yes, they are suitable. However, there will always be some ultra-sensitive skin types that may find it unsuitable. If you belong to this skin type, please test it on a small portion of your skin on the back of your hands.
Will essential oils cause irritation to my skin?
Essential oils do not cause irritation. As a matter of fact is that it restores and repairs the skin, making it smooth and soft to the touch.
Ethics
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Are your products vegan-friendly and cruelty-free?
No animal fat is used during the entire process. Our soap bars are 100% cruelty-free as no animals, humans, the environment or robots have been harmed during the hand manufacturing process.
Payment, shipping
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What payment methods do you accept?
We accept payment by credit, debit cards and PayNow.
How long does it take for my order to be delivered?
Delivery in Singapore typically takes no longer than 3 days.
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